Frequently Asked Questions

What is Sound POS, and what services do you provide?

Sound POS is a leading provider of Point of Sale (POS) solutions. We offer comprehensive POS systems tailored for small to medium businesses, providing efficient and user-friendly tools for transactions, inventory management, and more.

What business type and size is a good fit for Sound POS?

Sound POS is designed to cater to various industries and business sizes. Whether you run a small retail store, a quick-serve restaurant, or a service-oriented company like a salon, Sound POS can be customized to meet your specific needs.

Is the Sound POS system secure and compliant with industry standards?

Yes, security is a top priority for Sound POS. Our systems comply with industry standards and regulations to ensure the protection of your business and customer data. We implement robust security measures to safeguard transactions and sensitive information.

How is Sound POS different from other POS providers?

Sound POS stands out for its cost efficiency, robust features, and white glove 24/7 customer support. Our solutions are scalable, adaptable, and backed by cutting-edge technology, ensuring that you receive the best value for your investment. 

Also, did we mention that we are not processors? Our resellers benefit from the transaction fee and processing business. 

What is the implementation process like for Sound POS?

The implementation process is designed to be smooth and efficient. Our team will work closely with you to understand your business requirements, customize the POS system accordingly, and provide training to ensure a seamless transition.

How can Sound POS benefit my business?

Sound POS does not sell to merchants like other Point-of-Sale solutions. We work directly with ISOs, Resellers, and ISVs to offer our flexible, all-in-one solution to meet your client’s needs. You choose the processor and how much to resell Sound POS for.

What features does Sound POS offer?

Sound POS provides a range of features, including a comprehensive point-of-sale platform, payment acceptance, inventory management, sales reporting, employee management, and customer relationship tools. We also offer options for integrations with other business tools to enhance your overall operations. 

Can I integrate Sound POS with other software or third-party applications?

We offer integrations with various third-party applications and services to provide a seamless experience for your business. We also offer our Quantum Cloud solution – an innovative architecture that eliminates all the IP addressing and Firewall issues that plague POS developers when trying to connect their applications to semi-integrated payment devices via the Internet.

How does Sound POS handle customer support?

Sound POS is committed to excellent white-glove customer support. Our dedicated support team is available 24/7 to assist you with any issues or inquiries. You can reach us through phone, email, or our online support portal.

How do I get started with Sound POS?

Getting started is easy! Simply reach out to our sales team or fill out our online form to schedule a demo. We’ll assess your needs and guide you through the process of implementing Sound POS as your preffered solution to sell.

We are Processor Agnostic

You decide who to work with



"During the past several months my sales team has worked directly with Cesar Carrasco and support staff on a project involving a POS system for a medium-sized restaurant. We have been so impressed with the level of staff support and the reliability of the Sound POS system that we are developing a sales platform whereby Sound POS would be our first priority to merchants who want to run their business from a single POS system."

- Anthony Osborn, CEO, Dynacepts Merchant Services


"The Sound Payments team went above and beyond with customer service and technical support to help my client. The level of personal attention and professionalism was greatly appreciated and as a result, I expect that we will be doing more business in the future. Thanks to the amazing team!"

- Omar Alauthman, Account Manager, American Dream Payment Solutions