With the complexity and challenges in the world of eligibility and benefit verification and payments, dental offices nationwide face higher-costs, missed revenues, a less productive work environment and have an opportunity for improved customer service.
Sound Payments Health Solutions partners with Practice Management System companies or works as a stand-alone solution to solve this problem with Turnkey Treatment Planning™, an advanced Eligibility and Benefit Verification System and flexible payment solutions. This system is the the only solution in the market that provides a truly complete view of all patient benefits, regardless of the payer. Along with better, secure payment solutions, the result means improved customer service for patients, increased revenues, lowers costs and greater productivity.
Dental offices battle thousands of different benefit contracts per insurer, an incomplete and inconsistent view of patients’ benefits, labor intensive retrieval methods and delays in treatment cost information to the patient. There is no ability to accept a partial payment and set up automated payments for a period of time. This results in the likelihood of progressing a new patient from start to finish is as low as 13.5 percent.
The greatest impediment to improving patient care outcomes is the unavailability of information. With our system, dental offices have a complete view of patient benefits – appointments are kept, treatment plans are accepted, and patients receive out-of-pocket cost information in advance. Offices have the ability to accept a full payment or set up scheduled, automated payments. When fully integrated to the PM system, they eliminate double entry and have visibility of payment data from the PM system.
“We are a very satisfied client. Since implementing Sound’s Eligibility and Benefit system, we have seen a reduction in eligibility related claim denials. Additionally, the verification information helps us greatly with treatment planning, especially for our Out of Network patients.” – Debby (NC), Rock Cliff Oral Surgery