SOUNDPAYMENTS | Abhay V. Trivedi
Dr. Trivedi is the Executive Vice President of Operations at Sound Payments Inc. Dr. Trivedi is part of the strategic team that helps Sound Payments achieve its goal of simplifying integration through better APIs. He oversees all operational functions, including process improvement, project management, product management and resource optimization.
API, process improvement, product management, resource optimization, lean six sigma, six sigma
1988
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Abhay V. Trivedi

Abhay V. Trivedi

Executive Vice President, Operations

 

Dr. Trivedi is the Executive Vice President of Operations at Sound Payments Inc.  Dr. Trivedi is part of the strategic team that helps Sound Payments achieve its goal of simplifying integration through better APIs.  He oversees all operational functions, including process improvement, project management, product management and resource optimization.

 

His research into mistake proofing operations in various industries including “zero-defects” in healthcare and finance brought him to Sound Payments and the financial world.  The speed of transactions, the expectations of quality and the opportunity to explore Design for Six Sigma was exciting.

 

Dr. Trivedi is an author, a consultant and a researcher with worldwide consulting and training assignments. He has served as an analyst and advisor to organizations in China, Japan, Singapore, Malaysia, Canada, Europe and North America.

 

For more than 25 years Dr. Trivedi has assessed project management, cost reduction and Lean Six Sigma needs for complex, multi-national businesses. This has included evaluating process value streams, providing global manufacturing competitiveness knowledge, setting up Centers for Excellences and providing expert advice on global outsourcing.

 

Dr. Trivedi has coached and worked with CEOs, Senators, and technical and management personnel to setup IT governance, improving efficiency and strategic planning.  Dr. Trivedi was a NASA summer research fellow and an Oak Ridge research fellow along with being awarded $8 million in grants.  He was previously awarded the Society of Manufacturing Engineers “Educator of the Year” award.  Dr. Trivedi is also the author of a very successful project management book “The Clueless Project Manager.”

 

Dr. Trivedi is an avid reader and has a passion for playing chess.  He lives in Jacksonville, FL with his wife of 26 years, Shilpa, and their three children Neil, Nikhil and Adi.

 

 

Get-to-know Abhay Q & A

What attracted you to the FinTech industry and Sound Payments Inc.?

Abhay: As a consultant, my interest has always been to tackle innovation, efficiency and “mistake-proofing” at the same time.  Sound Payments and the FinTech industry provide that challenge.  It will only get more challenging.

What is your focus at Sound Payments?

Abhay: My focus at Sound Payments is all activities related to Operations.  This includes project management, product management, process management, people management and creating a culture of empowerment.  The job requirements are to bring process to an otherwise innovative, and many times, chaotic environment.

How do you create value and what do you enjoy the most?

Abhay: Value as opposed to quality is a perception.  It can only be measured in terms of worthiness to the customer.  At Sound Payments, our whole focus is to create that value for the customer through better products and extremely competitive prices.

What would be the top two most interesting places you visited and what was the most memorable moment?

Abhay: Agra, India and the sight of the Taj Mahal.  The history, the architecture, the power of commitment.  It is a place one has to visit.  Singapore, the island nation with a lot of heart and the story of survival and success – a country so small and yet with a tremendous amount of culture, harmony, and respect for law and order.

What is your favorite book?

Abhay: My Experiment with Truth by Mohandas Karamchand Gandhi also known as the “Mahatma.”  I have read this book multiple times just to figure out the strength of simple acts and common sense that led to the freedom of a billion people.  A truly remarkable man and book.